Self-Storage Q&A Sessions

Event Time

Originally Aired - Thursday, July 15 1:30 PM - 2:30 PM

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Event Information

Title: Self-Storage Q&A Sessions


We’ve expanded our popular open-forum Q&A sessions so more attendees can get answers to their questions! This multi-room format also ensures we can maintain proper social distancing. Choose from one of six topic-focused events, hosted by hand-picked experts with proficiency in these category verticals. No industry question is off-limits! Come ready to listen and engage.

Open to all registered attendees and exhibitors.

Self-Storage Q&A: Building 
Location:  Grand Ballroom E 
Hosts: RK Kliebenstein, Principal, Coast-to-Coast Realty Advisors LLC; Caesar Wright, President, Mako Steel Inc. 
Potential topics to be addressed: Development activity, feasibility, site selection, facility design, construction materials and methods, conversions, multi-story, eco-friendly storage, renovations 

Self-Storage Q&A: Investing 
Location: Grand Ballroom G 
Hosts: Shawn Hill, Principal, The BSC Group LLC; Ben Vestal, CEO, Argus Self Storage Advisors 
Potential topics to be addressed: Acquisitions, due diligence, facility value, financing, capital-markets conditions, selling, underperforming properties, capitalization rates, interest rates 

Self-Storage Q&A: Management 
Location: Grand Ballroom F 
Hosts: Stacie Maxwell, Vice President of Marketing and Training, Universal Storage Group; Jim Ross, Founder, 3 Mile Storage 
Potential topics to be addressed: Customer experience, service strategies, rental rates, collections, expenses, sales techniques, site maintenance, curb appeal, policies and procedures, lien sales 

Self-Storage Q&A: Marketing 
Location: Montego C 
Hosts: Christina Alvino, Founder and CEO, FineView Marketing; Ken Turley, Chief Marketing Officer, Easy Storage Solutions
Potential topics to be addressed: Budget planning, online tools and strategies, local marketing, community events, social media, mass media, tracking, target audiences, grassroots efforts 

Self-Storage Q&A: Staffing 
Location: St. Thomas 
Hosts: Pamela Alton, Founder and CEO, Mini-Management Services; Denise Bowley, Owner, Self Storage Science LLC 
Potential topics to be addressed: Recruiting, vetting/interviewing, onboarding, training, motivation and retention, employment law, benefits and compensation, engagement, termination/discipline

Self-Storage Q&A: Technology 
Location: Montego A 
Hosts: Thomas Brooks, Managing Director, PTI Security Systems; Christian Thurgood, Chief Communications Officer, Easy Storage Solutions 
Potential topics to be addressed: Automation, artificial intelligence, software, mobile tech and apps, websites, smart systems, security components, engagement tools, user adoption 

Type: Q&A Sessions